Help & Support

Once you've set up your company (directors, officers, shareholders), go to your company's detail page and click Generate Minute Book.

Your documents (PDF + Word) will be generated and emailed to you within a few minutes. You can also re-download them anytime from your dashboard.

Note: Free accounts can use the current Interactive Minute Book — each generated page shows a heading plus a short preview with the remainder blurred, and uploaded PDFs stay available. Manage and edit forms stay usable. Reading the full page text, and generating or downloading the compiled PDF + Word minute book, require Professional ($99 CAD/yr per corporation).

From your dashboard, click on the company you want to upgrade, then click Upgrade to Pro on the company page. You'll be taken to a checkout page.

Professional is $99 CAD/yr per corporation and includes: 2 GB for up to 100 uploaded PDFs, compiled minute book generation and downloads (PDF + DOCX), historical minute book views, annual resolutions, annual meeting minutes, unlimited editing, and a compliance badge.

Open a corporation and use its PDF vault to upload existing records such as articles, bylaws or signed resolutions. File a standalone PDF in a binder section, or link a signed PDF to the specific generated record it belongs to. It will appear there in the current Interactive Minute Book without replacing the generated document. PDFs can also be labelled, categorized, marked important, reordered, downloaded in their original form, or deleted.

Free includes 250 MB per corporation, up to 25 PDFs, with a 50 MB limit per PDF. A 1 GB account-wide guard applies across Free corporations. Pro includes 2 GB and up to 100 PDFs per corporation, with the same 50 MB per-file limit.

The current vault stores and displays PDFs; it does not scan, interpret or extract information from their contents.

Wait 60 seconds and refresh the page — Stripe webhooks occasionally take a moment to process.

If it still shows Free after 2–3 minutes, email us at support@minutekeep.ca with your payment receipt and we'll activate it manually within a few hours.

Your documents are emailed to you automatically after generation. Check your inbox (and spam folder).

You can also re-download them anytime from the Files tab on your dashboard, or from the company's detail page. Documents are stored permanently — you won't lose access.

Use the Forgot password? link on the sign-in page. We'll email you a reset link.

Check your spam folder if you don't see it within a minute. If you're still locked out, email us at support@minutekeep.ca and we'll help you regain access.

Sign up at /affiliates. You get a unique link immediately — no call, no dashboard.

If someone uses your link and pays $99 for Pro, you earn $20 CAD on that first payment. One time. Not on Free signups, not on refunds, and not on year two. We pay by e-transfer from a monthly report.

Go to your dashboard, click the user menu (top right), then select Billing. From there you can manage or cancel your subscription.

If you cancel, you'll keep Pro access until the end of your billing period. Your company data and documents remain accessible after cancellation.

You can also email us at support@minutekeep.ca and we'll handle it for you.

First, check your spam or junk folder — transactional emails sometimes land there.

If it's not there, re-download from your Files tab in the dashboard. Your documents are always available there regardless of email delivery.

Still can't find it? Email us at support@minutekeep.ca with your company name and we'll resend it.